This privacy policy (hereinafter “Policy”) provides information on how your personal data is processed in connection with your wellness journey. We reserve the right to change this Policy. The latest version of this Policy will always be available on our official website(healinggilead.com), and we indicate the last update date of the Policy at the very top of this Policy.
The data controller for processing your personal data in connection with your wellness engagement is Healing Gilead. For any matters or questions related to data protection, please contact us at hello@healingilead.com
To contact our data protection officer, please contact us at hello@healingilead.com
We process your personal data for the following wellness-related purposes:
(a) Administer and manage your wellness journey with Healing Gilead to ensure a personalized and effective experience.
(b) Enable proper fulfillment of wellness-related services and duties tailored to your health goals.
(c) Facilitate access to Healing Gilead wellness facilities and resources.
(d) Implement necessary measures for financial transactions related to your wellness programs.
(e) Evaluate and enhance your health progress through personalized performance assessments and improvement plans.
(f) Ensure effective communication regarding your wellness journey within Healing Gilead.
(g) Keep records of your achievements and provide support through any wellness-related concerns.
(h) Maintain accurate records of your wellness education and training.
(i) Organize, invite, and provide access to wellness events designed for your health and well-being.
(j) Manage, provide, and deliver wellness benefits and services in line with your health objectives.
(k) Conduct voluntary surveys to gather insights for continuously improving our wellness offerings.
For the purposes outlined in 2.1, we process personal data of individuals engaging in wellness programs with Healing Gilead.
For the purposes outlined in 2.1, we process, in particular, the following categories of personal data about you:
(a) Personal identification data (name(s), date of birth, etc.).
(b) Contact information (address, email, phone number, emergency contacts).
(c) Information on wellness-related education, skills & professional experience.
(d) Wellness engagement information (terms and conditions, wellness goals, progress tracking).
(e) Information about your wellness-related training.
(f) Information about booked and attended wellness events.
(g) Wellness performance information (assessments, goals, progress tracking), improvement plans, and related correspondence.
In most cases, we collect personal data directly from you through various channels, such as wellness assessment forms, health history questionnaires, and other relevant documents. This may include information provided during the onboarding process, consultation sessions, or through forms completed at different stages of your engagement with Healing Gilead. Additionally, we may obtain processed or stored personal data from external sources, including publicly accessible databases or health authorities.
We process your personal data based on the following legal grounds:
(i) To fulfill the wellness engagement contract with you.
(ii) To comply with applicable legal obligations, such as health and safety regulations.
(iii) To pursue legitimate interests related to enhancing your wellness experience, ensuring effective program administration, and improving our services.
(iv) In some instances, special categories of data, such as health or medical information, may be processed:
Data Storage Period
Personal data will be retained for a defined period, considering local legal requirements in the region where you are engaged with Healing Gilead. We adhere to applicable data retention regulations to ensure the appropriate handling of your information.
Data Recipients
For the technical and administrative handling of your personal data, we engage reputable data processors who are carefully selected, maintain confidentiality, and are bound by our instructions. Our primary categories of data processors include:
We prioritize the confidentiality of your personal data and adhere to strict practices:
We may share your personal data with competent authorities, such as health and wellness regulatory bodies or when required by law. In certain instances, your data may be transferred to third countries outside the local region, ensuring appropriate safeguards are in place to protect your rights.
Data Security Measures
To protect personal data against various risks, we implement robust technical and organizational measures. All data you provide and we collect is stored on secure servers. If you have a password for our platforms, it is your responsibility to keep it secure and confidential.
Subject to applicable law, you have the following rights:
(a) Right to Access:
(b) Right to Rectify, Erase, or Restrict Processing:
(c) Right to Withdraw Consent:
(d) Right to Data Portability:
(e) Right to Object:
(f) Right to Lodge a Complaint:
If you would like to exercise any of your rights listed above, please contact us at hello@healingilead.com.
Before responding to your request, we may ask you to verify your identity and to provide further details about your request. We will endeavor to respond within an appropriate timeframe and, in any event, within any timescales required.
One of the advantages of joining Healing Gilead community is the personalized care we provide for our customers. This form will allow us to give you personalized care that you have been looking for.